Learn more about purchases processing times, shipping, customs, and returns policy.
Summary:
Processing time: 3-5 working days.
Free Standard shipping for all orders worldwide (except the United Kingdom): 3-5 working days.
Free Standard shipping for all orders to the United Kingdom: 5-14 working days.
The Express shipping price option is calculated at checkout.
Express shipping includes faster processing and delivery times.
Processing time:
At Easy Linen Crafts, each order is carefully handcrafted after placing it. Our standard processing time is 3-5 business days. However, during holidays or peak shopping periods, processing may take a bit longer. We appreciate your patience as we work to fulfill your order and ensure it meets our quality standards.
If you need to cancel your order, please contact us within 24 hours of purchase. We can only accept cancellations within this timeframe otherwise the items can be made already.
In rare cases, if an item is out of stock or no longer available, we reserve the right to cancel your order. If this occurs, we will notify you promptly and may suggest suitable alternative products.
Shipping:
We ship worldwide and offer free shipping for all orders: Standard shipping which takes 3-5 working days (to the UK 5-14 working days), or Express shipping which takes 2-3 working days (to the UK 1-3 working days). Usually, couriers deliver on time but sometimes the delivery time might differ depending on your location. Also, shipping delays can occasionally occur due to holidays, inclement weather, carrier delays, and other unforeseen problems.
Customs:
Unfortunately, we cannot foresee international taxes, so buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
Information for customers from the United Kingdom: no import taxes with Standard Shipping. Import taxes may apply when choosing Express shipping.
Returns and exchanges - not accepted:
Each item in our shop is made to order — we cut the fabric and sew it especially for you after your purchase. We do not keep items in stock, which is why we’re unable to accept returns.
We kindly ask our customers to shop responsibly and sustainably. Because of the wide range of custom sizes and color variations we offer, returned items cannot be resold and would remain unused in our studio.
Thank you for understanding and supporting thoughtful, small-batch craftsmanship.
We always recommend ordering fabric samples first.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us by e-mail: easylinencrafts@gmail.com