Shipping policy

Processing time:
It is the time we need to prepare an order for shipping varies. All orders are sewn only after purchase and processing takes 3-5 working days. During the holiday or shopping marathons, orders may be subject to delay. Please be patient and wait additional working days for your order to be processed and dispatched.
We accept cancellations only if you contact us within 24h after purchase.

Shipping:
We ship worldwide and offer free Standard shipping on all orders. Estimated delivery times:
- EU: 3–7 working days;
- US, Canada, Australia: 3–5 working days;
- UK: Standard shipping 5–14 working days (no import duties) or Express shipping 1–3 working days (import duties may apply).
Couriers usually deliver on time, but delivery times may vary depending on your location. Occasionally, delays may occur due to holidays, severe weather, carrier issues, or other unforeseen circumstances.

Customs:
No additional customs fees or taxes apply to orders shipped to the USA, EU, or Australia.
For the United Kingdom, there are also no import fees when Standard Delivery is selected. Import duties and taxes may apply only if Express Shipping is chosen.
For all other countries, buyers are responsible for any customs duties or import taxes that may apply in their country.

Returns & Refunds policy:
Each item in our shop is made to order - we cut the fabric and sew it especially for you after your purchase. We do not keep items in stock, which is why we’re unable to accept returns.
We kindly ask our customers to shop responsibly and sustainably. Because of the wide range of custom sizes and color variations we offer, returned items cannot be resold and would remain unused in our studio.
Thank you for understanding and supporting thoughtful, small-batch craftsmanship.
We always recommend ordering fabric samples first: https://www.easylinencrafts.com/products/linen-fabric-samples

Contact Us:
If you have any questions about our Returns and Refunds Policy, please contact us by e-mail easylinencrafts@gmail.com